CAREER TRACK TUESDAYS - STUDENT TO PROFESSIONAL

How to make a success of your work and business relationships.

What does professional mean to me :

- Respect
- Certain level of expertise - Expert
- (More) formal
- Language - Articulate
- How you carry yourself - Composed
- Act to expectations
- Time management - Meeting deadlines
- Punctual

First Impressions
- Confidence
- Eye contact
- How they come across
- Body language
- Appearance / Volume & Sound / Language

Appropriate dress

Posture & body language
Facial expressions - Don't forget to smile
Gestures
Paralinguistics -  Tone & pitch of voice

Social / emotional capital

Business conduct & employer expectation

The written rules
- Always check them

Communication etiquette
- Tatler show
- Emails & online communication
   - Formal
   - Concise
   - Straight forward
   - Respect
- Telephone calls
   - Introduce yourself & why your calling
   - Take a message
   - Date and time on a note
   - Voicemail

Work relationships & difference in the work place
- Many factors
- Up-bringing
- Religion
- Age
- Work / Life experiences
- Education

Be wary of others / their differences

Feedback at work
- Listen and learn
- Handle it
- Make the most of it
- Constructive
- Seek feedback

Think / respect others within the working environment.